Meticulously Handcrafted by Skilled Artisans
AddictCycling products are designed with aeronautical engineering, top-level material, unique techniques and strict quality control. Should any AddictCycling product proved to be defective in materials or workmanship, we will do our absolute best to correct the issue.
Coverage: 2-year Warranty from the date of purchase.
1. If any manufacturing defect occurs within 30 days of the date of purchase, AddictCycling is obligated to replace the rim(s) and also pay for the shipping cost. If any manufacturing defect occurs after 31 days and up to to 2 years, AddictCycling is obligated to replace the rim(s), and you would be responsible for the shipping cost.
2. At our discretion, we may send you a heavier duty version. If we no longer make the rim you purchased we’ll upgrade you to the newest equivalent model at no extra cost.
3. The Standard Warranty program is not transferable and only applies to the initial purchaser.
4. Any problem found on the warranty replacement product should be claimed within 7 days after the replacement is received, otherwise, the replacement is viewed as settled. The warranty period applies to the original purchase date and does not reset with a replacement rim.
5. This Warranty coverage does not cover:
- Improper assembly or maintenance, including maintenance by an unauthorized technician.
- Installation of parts, accessories or tires that are not originally intended for, or compatible with, the rims/wheels as sold.
- Damage or failures caused by a crash, accidental damage, misuse of the product, heat damage (typically caused by the wheel sitting too close to vehicle exhaust), non-compliance with manufacturer specifications of usage, or any other fractious reasons.
- Use of straight gauge spokes.
- Spokes, nipples, or wheel building issues if the wheel(s) were NOT built by AddictCycling. If you have a potential wheel building warranty issue with a wheel built by AddictCycling, please contact us at email@example.com.
- Normal wear and tear (spokes, nipples, pawls, bearings, rim tape, decals, stickers etc.)
All warranty claims must be initiated by contacting AddictCycling. If the claim is approved to be valid, AddictCycling will repair or replace the warranted product.
This warranty becomes effective from the date of shipping.