Meticulously Handcrafted by Skilled Artisans
Shipping and Return
Once the parcel been shipped, you will receive an email with a tracking number and tracking link.
AFFECTED BY THE ONGOING PANDEMIC, THE TRANSIT TIME OF INTERNATIONAL FREIGHT IS LONGER THAN USUAL (SEE THE CHART). PLEASE CONTACT US FOR MORE DETAILS ON SHIPPING TO YOUR COUNTRY.
Once you receive the notification from customs or the shipping company to do customs clearance or pay a customs fee, you could contact us to provide you with the invoice file or phone number to proceed.
Carbon rims and wheelsets are relatively large but lightweight, so they are most cost-effective with EMS. Generally, it takes 5 to 10 days to arrive once shipped. Your local post company will handle the final delivery (USPS for US customers, Canada Post for Canadians etc.)
B: Bangladesh, Belgium, Belarus, Brazil
C: Canada, China, Colombia, Croatia, Cuba, Czech Republic
E: Egypt, Estonia, Ethiopia
F: Finland, France
G: Germany, Greece
H: Hong Kong, Hungary
I: Indonesia, Italy, Iran, Ireland, Israel
J: Japan, Kenya, Kuwait
L: Laos, Latvia, Luxembourg
M: Madagascar, Macao, Malaysia, Mali, Mexico, Morocco
N: Netherlands , New Zealand, Nepal, Niger, Nigeria, Norway
P: Pakistan, Panama, Peru, Philippines, Poland
R: Romania, Portugal, Rwanda, Russia
S: Saudi Arabia, Singapore, South Africa, South Korea,, Sri Lanka, Spain, Sweden, Switzerland
T: Thailand, Taiwan, Turkey
U: United Arab Emirates, United States, UK(Britan)
If your country is not included in international EMS Services Scope, please contact us and we will find the best delivery method for you. There are other shipping ways for your choice
For the most urgent orders, you could choose DHL. Delivery usually occurs within 5 days after the package has shipped. DHL is the fastest but also the most expensive shipping option we have.
DPD delivery way is the only one that is tax prepaid for orders shipping from China. You will not have to pay the customs tax or VAT cost. DPD delivery is mainly for customers from Europe, which will take 4 to 6 weeks.
If the product you receive does not match your order, do not use the product, and contact AddictCycling. If a return and refund is granted, it will be subject to the conditions below, unless otherwise agreed to by AddictCycling:
- Only products in salable condition, shipped from AddictCycling and having arrived within the last 30 days, will be considered for a return in terms of refund.
- Special configured products (non-stock/special order) will not be considered for return and refund unless the issue is due to an error made by AddictCycling.
- Should AddictCycling agree to a return and refund, expect repayment within 3 working days after arrival at AddictCycling.
The customer is responsible for all fees associated with returns.
- 20% of the initial purchase value (minimum USD100) will be charged for restocking and refurbishment.
- The customer is responsible for shipping costs, customs, duties, and any other fees unless otherwise stated in the warranty policy.